Dear respondent,

You have been selected to participate in this study. The purpose is to investigate the Impact of Technology and Remote Work on Productivity and Innovation, Among Firms in the Middle East Region and how they would shape the post-COVID-19 period among firms in the Middle East region. Your participation is highly appreciated since it would help increase understanding of how firms can utilise technology to hasten their recovery after the pandemic.

Please complete it by ticking (√) where applicable.Your participation in this research is entirely voluntary. It is your choice whether to participate or not. Data collected will only be used for the purpose of the study and will not be shared by any 3rd party entity. All responses provided will be anonymised, and any personal details will not be linked with the research materials. Accordingly, responders will not be identified or identifiable in any report subsequently produced by this research.

By completing the survey, you confirm the below

• I understand that I am under no obligation to take part in this study

• I understand that I have the right to withdraw from this study at any stage without giving any reason

• I agree to participate in this study



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Remote work

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1.
What is your gender?
2.
Your age?
3.
What is the highest level of education you have completed?
4.
What position do you hold in the company?
5.
What is the size of your organisation based on the number of employees?
6.
Does your organisation have employees that work remotely?
7.
How has the COVID-19 pandemic affected your organisation performance?
8.
Lack of physical infrastructure such as desks, printers to aid my work is a challenge to remote work
9.
There are numerous distractions at home that limit concentration on assigned tasks
10.
The absence of the required technology makes it difficult to effectively execute assigned roles
11.
Absence of colleagues makes it difficult to stay motivated
12.
Poor work-life balance as remote working encourages employees to spend most of their free time to complete assigned tasks
13.
The absence of face-to-face communication among team members reduces productivity
14.
Working remotely has contributed to a significant productivity improvement
15.
Missing out on opportunities for career development such as mentorship and training adversely affects job satisfaction
16.
Remote working provides some level of autonomy in choosing work schedules that boosts morale
17.
The over-reliance of teleconferencing increases susceptibility to miscommunication and disinformation
18.
Remote working slows decision-making, thereby hampering innovation
19.
Flexibility that is associated with remote working allows employees to work at times when they are most productive which increases innovation
20.
Telecommunication enhances innovation since it eliminates physical barriers in accessing talented employees
21.
The physical distance among employees limits collaboration and teamwork that are crucial in generating new ideas
22.
The lack of direct monitoring of remote employees can adversely affect their performance
23.
Rewards and punishments motivate subordinates to maximise productivity and create achievable goals
24.
Passionate, enthusiastic, and energetic leaders empower followers to develop specific traits that improve their productivity levels
25.
The lack of physical contact is a challenging aspect that leaders have to conform to in the post-COVID-19 period
26.
Digital technologies enhance communication by speeding data transmission and storage
27.
Digital technologies have triggered a cultural transformation that has enabled businesses to operate in underserved regions
28.
Digital technologies enhance the efficiency and effectiveness of remote working by functioning as enablers
29.
Digital technologies such as videoconferencing enhance collaboration and teamwork among remote employees
30.
Digital technologies empower organisations to monitor the performance of remote employees
31.
The level of an organisation’s investment in digital technologies influences the success of its remote working policies
32.
Effective leadership in remote working has a significant impact on performance of the organisation
33.
Remote working fosters creativity and innovation that enhances organizational performance
34.
Remote working has increased efficiency in the delivery of financial services to the customers
35.
The organisation should embrace remote working as a long-term growth strategy